Nottinghamshire Families Information Service Survey

Closed 6 Mar 2022

Opened 7 Feb 2022


We’re keen to get your feedback on Nottinghamshire Families Information Service (FIS), whether you’re a parent, carer, childcare provider or other professional working with children and families.

This will give us an insight into what families need and what obstacles are faced when looking for services and we’ll use this information to improve FIS’s website (Notts Help Yourself), Facebook page and telephone offer.

FIS’s mission is to help families find childcare, discover the different types of childcare funding support available and provide lots of useful information to parents/carers and professionals, such as activities to do at home and in the community, guidance on parenting challenges, child development and getting ready for school, healthy lifestyles, volunteering, returning to work and lots more.  You'll find all of this at Notts Help Yourself - Nottinghamshire’s Virtual Family Hub.

We also share information on things that interest families through our FIS Facebook page, such as news, activities and local events and if you would prefer to speak to a person, our advisors at the Customer Service Centre can answer queries and signpost you to what you’re looking for.

Completion of any of the questions is optional and you don’t have to give us your personal details. The findings of this survey will be anonymised. Your answers will only be used for the purpose they were collected for and will not be passed on to any third parties.

The short survey should take around 10 minutes to complete.  Thank you for your time.

For more information: